Personalized Managed IT Services at Your Fingertips

Mainline®’s Managed IT Services are customized to your organization’s specific needs. This ensures your daily IT operations run smoothly and attention is devoted to the areas that matter to you.

And with an average of 20 years of experience across our team, you can be confident that your IT environment will be managed efficiently. We’ll even collaborate with your team to improve your infrastructure performance.

“I think all of us rest easier at night knowing that the data to help us recover from a disaster—or even an inadvertent deletion—is right where we can get it and restore it to the university as quickly as possible. That lets us focus our energies in areas where we can add more value.”
Kendra Ketchum

Director of Infrastructure, Texas Wesleyan University

Mainline Managed Services

With a Mainline Managed Services contract, you have access to a team ready to fill gaps, manage updates, monitor and analyze your infrastructure, report on performance, and much more.

Mainline Managed Maintenance Services

Extend the life of your IT assets, reduce costs, and increase availability with Mainline’s Managed Maintenance Services. With consolidated contracts, summarized billing and reconciled reporting you’ll experience a higher level of service while reducing costs.

Learn about our customized Managed Services for IBM i and POWER Systems.

Your legacy systems are stable and they are the cornerstone of information processing, but skills to manage and maintain the systems are scarce. Efficiently managing your Enterprise Systems is key to your budget and planning. Mainline Managed Services offers a customizable solution to optimize your resources.

 

Customized Managed Services for IBM i and POWER Systems

Managed IT Services Benefits

Whether your organization’s requirements are for occasional assistance to address a specific incident or for daily management and administration of your systems, Mainline Managed IT Services offers you a customizable solution to help you run an efficient and reliable IT infrastructure.

Mainline’s US-based engineers have vast knowledge in the various disciplines required to manage a technology infrastructure. You can be confident knowing that the Mainline team is engaged to ensure your projects run smoothly.

Work with a leader in IT Managed Services

Mainline Named to CRN Managed Service Provider Elite 150

 

Efficient Use of Resources

Mainline managed IT support provides resource optimization. We believe in having the right skills when you need them.

Customized to Requirements

You can design a customized package that combines services. Let us reduce risk by having experts manage the IT infrastructure to a consistent standard.

Agile Systems Management

Employees can focus on key initiatives and business goals. Get access to US-based subject matter experts.

Long-term Solution

Flexible support levels to choose what you need. Find a solution that works for your needs and reduce capex and infrastructure costs.

Alternative to Outsourcing

Managed Services resources can reside at your IT location or remotely – you choose the best model that works for your needs.

Additional Managed Services Benefits Include:

  • Overcome performance challenges
  • Fulfill compliance requirements
  • Transition to new tech
  • Fill skill gaps
  • Receive legacy systems support
  • Cut operating expenses

Choose Your Ideal Managed Services Solution

Mainline presents your business with service options so you can put together the Managed Service solution that best fits your needs. You can design a customized package that combines services such as:

  • On-site and 24/7 remote support
  • Hosting, colocation, or cloud environments
  • Support of multiple platforms, including IBM i, iSeries, System i, AS/400, POWER, AIX, mainframe, and Unix

Use us as an advisor by reaching out for support any time you need support, day or night. We will also keep track of all scheduled maintenance and health checks. If you are looking for full-time help, we offer a more proactive solution that includes ongoing management and administration.

Using Managed IT Services to Solve Operational Challenges

Managed Technology Services for Your Industry

For companies in the healthcare, financial industries, and State & Local Government, we guarantee that your business meets compliance regulations and we meet security clearances. All of our offices are US-based, so we understand domestic security requirements and our experts have security clearances.

Managed Services Components:

  • Support for vendor software, hosted, and cloud environment
  • Disaster recovery and backup services
  • Virtual systems support
  • Network management and systems administration
  • Systems monitoring and reporting
  • OS and middleware support
  • 24×7 online support portal
Get the details on Mainline’s managed services for the data center.
Mainline