Optimize your IT Budget, Boost Availability, and Prolong IT Asset Lifespan with Managed Maintenance and Services

Managing maintenance contracts and software licensing can be time-consuming, diverting focus from core competencies and strategic objectives. By consolidating maintenance contracts with Mainline®, our customers save on vendor management costs while enjoying superior service levels.

Leran how to reduce maintenance costs by up to 70% with Mainline Technology Life-cycle Management Services and simplify vendor management by consolidating all vendors into a single contract source.

Expert Leader for Technology Life Cycle Management Services

Hardware Maintenance

Break-fix, customized support levels, call home

Software Subscription and Support

Software updates, patches, and customized support levels

Premium Service Offerings

Comprehensive technical support with dedicated experts to keep infrastructure running smoothly

Support Reconciliation

Ensure optimal support levels are entitled based on requirements to avoid overpayment

Support Consolidations and Asset Management

Hardware and Software Subscription/Support with asset tracking and inventory management

Extend the Life of IT Assets and Save on Maintenance Costs

Manufacturers charge a premium to maintain environments after end of service dates. Mainline offerings can reduce your maintenance costs by 50-70% and extend the life of your assets.

“I value Mainline’s expertise and trust their consultative approach.”

David Henderson

Director of Computer Services, Victor Central School District

Advantages of Support Consolidation and Asset Management (tie to top section description)

  • Save time and reduce costs
  • US-based primary point of contact
  • Optimized support levels
  • Inventory and coverage tracking
  • Online portal
  • Multiple vendor billing from single source
  • Summarized billing
  • Reconciled reporting

Inventory and Support Management with CustomerLink

Track inventory and support whether purchased from Mainline or not.

With Mainline’s expertise in technology lifecycle management, our customers obtain savings in vendor contract management while optimizing levels of service.

Ask your Mainline representative for a demonstration of this exciting program.

 

design & print screen of Tom’s new portal formatting? – will revisit once the Customer link page is done. Possible to just link to CustomerLink page since it will be more informative with the login off to the side.

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IBM Maintenance and Software Support Services

Mainline