Account Advocate

Enhanced Technical Support

Proactive Support

Let’s face it, multi-vendor environments are the norm. Each business is different and needs to build their IT infrastructure with the right solutions. Rarely is that from one vendor. But managing maintenance contracts from multiple vendors and keeping a complex infrastructure running smoothly is time consuming and resource intensive.

IBM Enhanced Software Support offers solutions to make it all easier.

IBM Account Advocate

Premium, single-source interface remote support for Power Systems (p & i), IBM and non-IBM Intel servers, and IBM storage.

IBM Enhanced Technical Support

Services that help you improve your system availability while managing costs

Proactive Support

Customized personal support to help manage your environment for peak performance, with a technical solutions manager who provides advice to help prevent performance problems.