Managed Maintenance Services

Reduce Cost and Increase Availability

Managing maintenance contracts and software licensing takes time – time that would be better spent focusing on core competencies and strategic objectives. By consolidating maintenance contracts into one contract with Mainline, our customers obtain savings in vendor contract management costs while receiving higher levels of service.

Ask your Mainline representative for a demonstration of this exciting FREE program.

Request a Demo

“Mainline was the only one that had the expertise to even start a conversation about IBM Cognos capabilities with TPC and TSM at the time.”

Darryl Shorts

Senior IT Engineer and Architect, FMOLHS

Advantages of Managed Maintenance and Support

  • Save time and reduce cost by consolidating contracts
  • US Based, Single Point of Contact
  • Higher Level of Service
  • Track inventory and coverage
  • Online access
  • Multiple Vendor Billing from Single Source
  • Summarized Billing
  • Reconciled Reporting
  • Higher Availability Options

Achieve Higher Availability when you subscribe to optional billable programs.

Learn more about our managed maintenance and support services.

Expert Leader for IBM Maintenance

IBM Hardware Maintenance
Break fix, 24 x 7 available, call home feature anticipates problems

IBM SW Maintenance
SW updates, patches and microcode

IBM Enhanced Software Support
Comprehensive technical support with your own team of dedicated experts to keep your infrastructure running smoothly

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IBM Maintenance for 100’s of OEM products
Optimize system availability, reduce costs and reduce IT complexity with the same great service consolidated on one contract.

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IBM Support Services for Linux and Cloud Open-Source Software (OSS)
Got Linux? Wondering how to support Open Source Software?
Enterprise-class support for popular Linux distributions and 50+ open source software (OSS) packages.

Learn more